This morning I got word from my TSM at Blackboard that a bug I submitted and documented 4 months ago has finally been identified as a problem in the WebCT code, not a problem with the OEM equation editor. Here's a demonstration of the problem, as was encountered by a student taking her final. The bug has been identified and can be tracked using VST-4468.

While satisfying to finally get some resolution, it's a little like pointing out a nail head that's sticking out of the deck on the Titanic. It's a minuscule problem in the scope of things, and we all know what's going to happen.

Labels: bug, molases, support, webct

I occasionally use Analog (http://analog.cx) to analyze a chunk of the webct server log. Because so much of the content is in hidden in jsp requests, it's more useful for getting information about time and frequency of access. You can glean some information about what content is being used, though the internal tracking tool gives you more data. Unless you're tracking a non-student account.

Anyway, here's the analog LOGFORMAT that I use. Maybe you're the 1 other person who might find it helpful.

LOGFORMAT (%j:%Y-%m-%d%w%h:%n:%j%w%j%w%S%w%u%w%c%w%j%w%r%w%q%w%b%w%j)

Should work with WebCT CE6, CE8, and Vista 4/8 (aka Blackboard Learning System CE Enterprise blah blah)

Labels: admin, blackboard, logs, webct