My name is Andy Freed. I've been working at PCC for 13 years. I see the power and opportunity that computers and the Internet can offer to education and the learning process. I feel very deeply that the right technology, when well supported, can help people overcome barriers to their educational goals. I have worked in several roles at Portland Community College; all have focused on supporting students and in their use of technology to interact, to communicate, and to learn.
I am currently the Manager of Technology & Support in Distance Education and Instructional Support. I supervise a team of student services and student and faculty support professionals as well as manage the various technologies and platforms used by Distance Education. This includes the Faculty Help Desk, the Student Help Desk.
We use Desire2Learn for our Learning Environment, Kaltura for streaming media, Blackboard Collaborate for online meetings, and lots of other things that are lots of fun to work with. I am only 77% Geek.
In the last few years, I've become more invovled in helping the college provide greater access to student services for online students. Some of our biggest projects lately are focused on increasing partiy to service for online students. After all, as of Fall 2012, over 35% of PCC students were taking at least one online course.
Oh, and check out out Instructional best practices blog.