Develop a resume that you will feel confident sending to potential employers.
The true test of a good resume is whether it produces interviews. When
developing your resume you may need to produce one style to be read and
another to be scanned for a database. These styles are very different
in both layout and content. We will cover both types in this course.
::Purpose
Your resume is a marketing tool to obtain an interview. The reader of
your resume needs to envision you as a professional. Do not showcase
yourself as a student by listing course work or highlighting unrelated
skills from your previous career. The ideal resume is one that outlines
technical skills, knowledge and experience which matches the labor
market requirements in the career you are pursuing. When developing
your resume each line must convince the employer to contact you.
Do not have potential employers review information that may distract
them from the task of finding you to be the perfect employee for
their job. Think of your resume as your work search marketing brochure.
It does not have to be a complete work history. You will be asked
to provide your work history on the application form.
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::Presentation
An employer's first impression of you is the presentation of your written
materials. It is equally as important as the impression you will make
during your interview. Use high quality 60# weight paper and envelopes
for all application materials, including resume, cover letter, reference
list and follow up correspondence. Single sheets of resume paper and matching
envelopes may be purchased at any copy retail store. The overall appearance
of your presentation should be professional in your choice of paper color
(white, gray or tan) and font selection (Times New Roman, Helvetica).
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::Resume Styles: Skill Based vs. Chronological
A technical or skill based resume works well if you do not have
ample work experience or if your experience is limited in your professional
field. By contrast, a chronological work history resume is effective
after you have gained substantial work experience in industry. Review
sample of Skill Based
resume and Chronological
resume.
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::Layout
When developing a resume make it concise and on target. Employers do
not want to read information that is not helpful in the selection of a
candidate. Remember that employers often review multiple application materials
within tight timelines. Many employers do not read full paragraphs or
full pages. Develop your resume so that a person can easily read over
it. Put the most important information towards the top. Bullets and white
space are important in the overall layout design. The use of bullets,
bold and italic fonts can be a very effective way to draw the attention
of the reader to your most marketable information.
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::Length
A one-page resume is the ideal. A multiple page resume may be used only
if the total content communicates your marketable qualities for the position
you are seeking. Every line of your resume must market you for the employment
objective.
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::Resume Heading
A resume heading for the first page should always include your name,
address, telephone number(s) and an e-mail address and may include your
"Objective". With the use of today's technology, an e-mail address
is a necessity. Any additional page(s) should only show your name and
page number. When designing the heading for your resume, your name should
be prominent. You want it to be remembered. You may use large, bold or
creative fonts to accomplish this.
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::Objective
The use of an employment objective is recommended when developing your
resume. An objective must clearly state the position or type of work you
are seeking. This can be done as a title in the "Resume Heading"
or as the first line of the resume body under an "Objective"
category. "Network Assistant" is an example of a title objective
and "To secure a position as a network assistant" is an example
of an objective under a separate category. Employers will review your
objective to determine if it matches their job opening. You should not
use an objective to outline what you want the employer to do for you or
the kind of company you want to work for. "To secure a position which
offers an opportunity for advancement" is an example of an inappropriate
request.
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::Technical Knowledge
An employer will be interested in the specific knowledge you have
acquired. These may include topics such as programs, languages,
operating systems, hardware, software, networking, and the Internet.
You should include all topics with which you are familiar. Students
often need to be reminded of how much knowledge they have acquired.
You do not need to be an "expert" at everything you list
on your resume. However, with the use of source guides and manuals
you must be productive in a short period of time.
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::Skills and Experience
The skills and experience section of a resume must be very powerful.
You may include newly acquired skills gained from your course work,
transferable skills from your employment history, and/or personal
experience outside of school or work that relates to the position
you are seeking. Skills sell better than course titles. Do not list
classes in any part of your resume. Usually, a course title does
not tell the reader what skills or knowledge you have. Focus on
class contents and describe projects that relate to the types of
positions for which you are applying. When developing this section,
first brainstorm a list to answer the question, "what skills
and experience will I bring to this position". Then prioritize
your list, cluster it into groups and develop appropriate headings.
Each skill or experience should be stated as an accomplishment or
fact to prove that you possess these qualities. Include web site
address(es) that you have created, designed or developed.
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::Work History
Your resume does not have to include a detailed work history. Decide
the aspects of your work experience that will help the employer
select you for an interview. There are many options when formatting
your work history. Headings may be selected from a variety of possibilities
including Professional Skills, Field Experience, Professional Experience
or Work Experience. Detail only the duties that portray you as a
professional. Include transferable experience in one section and
a concise listing of employers in another. Dates should not be used
when you have employment gaps. Instead, use number of months or
years when indicating your length of employment. Additionally, within
the work history section you will want to showcase your interpersonal
skills. This is because employers view them as the primary attribute
they seek when recruiting new employees. Two examples of this would
be to detail your customer service or team project experience.
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::Professional Training
The term professional training is often used in the business community.
It can be to your advantage to use business jargon instead of educational
terminology in your correspondence when applying for private sector positions.
The heading of Professional Training is more marketable than Education
for highlighting non-credit classes and industry sponsored training.
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::Education
When developing the education portion of your resume you will need
to state that you are studying or have earned a certificate or degree.
PCC's programs have an excellent reputation in the Portland Metropolitan
area. It should be the first listing in the Education Section. Always
list the most important information first. Your training related
to professional area is often seen as more valuable then even a
Bachelors Degree in another subject area. List your Bachelor Degree
second unless it is related to the company's primary line of work.
Do not include your high school diploma on your resume. This is
information you will include on an application form. If you do not
intend to earn a degree or have completed a limited number of courses
towards your degree, state the program in which you are enrolled.
On the other hand, if you are close to earning a degree, include
the year you will graduate. Education may be listed near the bottom
of the resume.
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::References
It is very common to see phrases like; "References available
upon request" or "References and transcripts gladly provided"
on the bottom of a resume. Many advise continuing this practice
and others suggest leaving it off completely. A reference statement
can be useful to show closure or improve the resume format appearance.
The choice of using a reference statement is personal preference.
References should not be included in a resume. Please see the Reference
Page section of the course.
::Traditional Resume Assignment
Develop a traditional resume. Must be completed to be subscribed to the
list. View sample resumes.
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