Automotive Service Technology Skills

Sample Skills/Skill Headings

Sample Skill Statements

• Remove/replace engine, cylinder head and block
• Repair, tune up and time engine
• Conduct compression and leakage tests on engines
• Operate and test primary and secondary electronic ignition systems
• Perform timing adjustments
• Perform engine diagnosis and compression tests
• Service and test electronic fuel injection systems, on board diagnostics I and II, and idle control systems
• Familiar with 5 gas analyzer, air injection systems, catalytic converters, exhaust gas recirculation systems, evaporation control crankcase ventilation systems, heated air and fuel systems, federal and state emission laws
• Remove and replace distributor
• Test and service electro-mechanical carburetors and mechanical fuel pumps
• Overhaul carburetors, blowers, generators, distributors, starters, and pumps Test, diagnose and repair computerized engine systems
• Knowledge of speed controls, anti-lock brake sensors, crankshaft and camshaft sensors, electronic voltage regulators, etc.
• Diagnose and repair lubrication, cooling exhaust, fuel and emissions systems
• Use computer-controlled emission systems and on-board diagnostics
• Diagnose DEQ results

• Familiar with tire construction, types, and sizing
• Use industry standard wheel-alignment equipment and computerized tire/wheel balancer
• Align and balance front and rear wheels, check frame alignment, and repair/replace faulty steering system parts
• Adjust and repack wheel bearings, replace suspension parts and rack and pinion steering, and adjust steering wheel linkage and gears
• Perform steering system diagnosis and repair

• Diagnose electrical problems
• Test and repair electrical and vacuum circuits
• Diagnose and repair electrical systems
• Knowledge of basic wiring, lighting systems, switches, relays, storage batteries, battery testing, charging systems, accessory circuits/systems, fuses, power distribution, and fusible links
• Read schematics and use test equipment
• Test, repair/replace electrical units and charge systems and electrical accessory systems
• Repair heating and AC systems

• Inspect, repair/replace disc and drum brakes
• Measure and machine drums and rotors
• Use safety check sheets
• Knowledge of measuring and machinery techniques of brake drums and discs
• Familiar with several types of braking systems, including power, air, anti-lock, and hydraulic assisted

• Rebuild/replace manual transmission and clutch and adjust linkage
• Service, adjust, and repair automatic transmission/transaxle
• Knowledge of constant mesh, spur and bevel gears, synchronizers, shift mechanisms and interlocks, bearings and thrust washers, power flows, and ratios

• Diagnose customer complaints and vehicle symptoms and provide estimates
• Able to talk with and resolve problems with customers and vendors
• Able to explain estimates and repairs to customers
• Utilize crash estimating guides for major and minor vehicle damage
• Provide professional customer service regarding repairs, including road tests with customers to duplicate reported problems
• Answer phone and respond to customer requests, locate requested auto parts
• Verify warranty coverage and expiration
• Perform pick-ups and deliveries
• Write service orders and parts orders
• Order, stock, and inventory parts
• Utilize computerized inventory system to maintain inventory valued at $___
• Familiar with standard parts, costs and labor rates and use of service manuals and other research materials
• Familiar with shop operations including maintaining service and warranty records
• Knowledge of computerized automotive information systems including Mitchell on Demand and All-Data
• Knowledge of industry standard safety procedures
• Familiar with current regulations and safety for air conditioning, hazardous wastes, and right-to-know laws
• Inspect cars for compliance with state safety regulations
• Accustomed to working in a fast-paced environment; ability to work well under pressure

• Replace and align hoods, grills, fenders, and panels
• Aim headlights, align wheels, and bleed hydraulic brake system
• Hammer out dents and fill depressions with body filler, and file, grind, and sand repaired surfaces
• Straighten bent frame, using pneumatic frame straightening machine
• Prepare for use of solid, metallic, and enamel color and numerous urethane systems