whoami
My name is Andy Freed. I've been working at PCC for 22 years. I feel very deeply that the right technology, when well supported, can help people overcome barriers to their educational goals. I have worked in several roles at Portland Community College; all have focused on supporting students and in their use of technology to interact, to communicate, and to learn.
I am currently the Director of Learning Technologies & Innovation in Online Learning . I supervise a team of student services, student and faculty support professionals as well as manage the various technologies and platforms used by Online Learning. This includes the Faculty Help Desk, the Student Help Desk.
Our online learning ecosystem consists of D2L Brightspace, Zoom, Kaltura, and a panoply of connected tools like VoiceThread, Ally (soon to be Yuja Panorama), Hypothes.is, Annoto, Kahoot, and much more. My team manages these tools and provides integration support for a variety of integrations of varying degrees of quality.
In the last few years, I've become more invovled in helping the college provide greater access to student services for online students. Some of our biggest projects lately are focused on increasing partiy to service for online students. After all, as of Fall 2015, over 44% of PCC students were taking at least one online course, and 20% of the credit FTE comes from online classes. Mainstream, yo.
I also serve on a plethora of committees at the College, including the Strategic Enrollment and Advising Leadership, Enterprise Resource Planning Work Group, Accessible Digital Environment Council (co-chair), College Student Affairs Leadership Team, Future Classroom Technology Workgroup (co-chair), Change Control Board, OER Steering Committee, Media Tactics, LMS Support Group, and probably another one soon. I also participate in OCCDLA, MSDL, NEBSA, and a group that likes to get pickelbacks when attending ITC and/or D2L Fusion.
Presentations
- Aligning with Accessibility Requirements: Updates to the ADA - Anderson Conference 2025 with Kaela Parks and Jennifer Gossett
- Trauma Informed Care - Student Affairs Retreat with Dr. Lisa Aasheim and others
- PCC Accessible Technology Reviews and Equal Access - PCC Teaching week panel discussion, September 2021
- Future of Work and Learning at PCC - Panel Discussion, April 2021
- Navigating Digital Courseware - ITC eLearning 2021, with Kathleen Freitag, Kaela Parks, and Dieterich Steinmetz MD
- H5P: Exciting New Tool for Interactive Online Learning - Online Faculty Summit, 2019 with Tim Krause & Ron Bekey
- Decoding the Priorities Survey for Online Learners - Online Faculty Summit, 2019
- Small Data: What you can learn using simple analytics? - Online Faculty Summit, 2019
- Understanding Academic Integrity Challenges Across Disciplines (Panel Discussion) - Online Faculty Summit, 2019 with Vivian McCann, Tim Krause, Doug Jones, and Nicholas Insalata
- Using the Brightspace API to support your implementation at scale - D2L Fusion 2018 w/ Phyllis Shen & Greg Sabatine of U. Guelph
- A roundtable discussion on evaluating 3rd party integrations - D2L Fusion 2018 w/ Jon Kruithof of McMasters U. Early results from the Ruffalo Noel-Levitz PSOL survey - District Student Services Retreat 2017
- Checklist for a successful Daylight rollout - D2L Fusion 2017
- Packing your Virtual Backpack - A pre-registration assessment for prospective online learners. QM Annual Conference 2016
- Riding the Waves of Continuous Delivery: Continuous Delivery Communication Strategies - D2L Fusion 2016
- Using LMS Data to support student success initatives - with OCCDLA - 2016 Student Success & Retention Conference
- Packing your VirtualBackpack - A Pre-Registration Assessment for Prospective Online Learners - 2016 Student Success & Retention Conference
- Start Guide Results - 2015 OCCDLA Fall meeting
- Tackling Academic Integrity and FA Fraud - 2015 OCCDLA Fall meeting
- Five-Minute Idea Exchange for Teaching and Learning with Brightspace in Higher Ed - D2L Webinar
- Online Student Services Roundtable - ITC Elearning 2015
- Cruising in style, surfing through lines - NEBSA 2013
- Online Student Services (the one where there was a fire alarm during the presentation)- ITC Elearning 2012
- A few D2L Un-Conference things
Oh, and check out our Instructional best practices blog.