Notes

Slide Show

Outline

1	"Electronic Commerce" Electronic Commerce & E-business
2	Topics
3	Electronic Commerce in Perspective
4	How the Internet is Changing Business
5	Stages of Using the Internet for Business
6	E-Commerce Models Business-To-Business (B2B) Business-To-Consumer (B2C) Consumer-To-Consumer (C2C)
7	Business-to-Business
8	Business-to-Consumer
9	Consumer-to-Consumer
10	Intranets to Support Internal Business Processes
11	Characteristics of an Intranet
12	Components of an Intranet The communication software for an intranet includes middleware and TCP/IP. Middleware is software that handles the actual physical communications connections between the computers, scanners, printers, and other devices on the network. The TCP/IP software handles the intranet communication protocols for messages transferred between the server and client computers.
13	Protecting the Intranet A firewall protects the intranet against unauthorized access by users on a network external to the organization. Other software used to protect the intranet include user identification and authentication, data encryption, and virus protection.
14	How Organizations Use B2E Intranets
15	E-commerce to Connect Business Alliances
16	The Three Types of Extranets
17	Secure Private Network
18	Public Network
19	Virtual Public Network
20	How Companies Use B2B Extranets Increasing the speed of business-to-business transactions Reducing errors on inter-company transactions Reducing costs of telecommunications Increasing the volume of business and partners Exchanging business-to-business documents Checking on inventory and order status from suppliers Collaborating with business partners on joint projects
21	Extranet FedEx provides services required for shipping and tracking packages worldwide.
22	B2C for Connecting with Customers on the Internet Characteristics of An Effective B2C Internet Sites: Speed of transactions Large, up-to-date product selection Ease of use Secure transactions After-sale features Connecting to the Internet Designing the Web site
23	Some Technical Requirements of E-Commerce
24	Some Technical Requirements of E-Commerce
25	Ethical Issues of E-Commerce
26	Ethical Issues of E-Commerce
27	Rules of Thumb: Guidelines for Web Site Content Decide whether to allow employees to set up their own Web pages on the company intranet. Decide on standards of acceptable text and graphics. Ensure that the content standards are explicitly clear and are consistent with other company policies on sexist and racist behavior. Encourage employees to think about who should and shouldn’t have access to information before posting the information on the Web site. Remember that Web site content policies are an extension of other Netiquette guidelines, social etiquette, and common decency.
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