Support Phase
What is the support phase?
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Pentagon: Conduct post-implementation system review—meeting to find out if information system is performing according to expectations
Conduct post-implementation system review—meeting to find out if information system is performing according to expectations
Pentagon: Identify errors
Identify errors
Pentagon: Identify enhancements
Identify enhancements
Pentagon: Monitor system performance
Monitor system performance
ØProvides ongoing assistance after system is implemented