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CIS 120 - Chapter 15 Homework - Computer Careers and Certification

Multiple Choice
Identify the choice that best completes the statement or answers the question.
 

 1. 

Job opportunities in the computer field generally fall into these areas: ____.
a.
general business and government organizations and the computer service and repair field
b.
the computer equipment field, the computer software field, and computer sales
c.
the computer education and training field and the IT consulting field
d.
all of the above
 

 2. 

____, which is a main area in an IT department, evaluates and integrates new technologies, administers an organization’s data resources, and supports the centralized computer operating system or servers.
a.
Operations
c.
Technical services
b.
Training
d.
System development and programming
 

 3. 

____, which is a main area in an IT department, assists users with using components of the information systems or answers specific questions.
a.
Management
c.
Operations
b.
Training
d.
Technical services
 

 4. 

A ____ works with the analyst, programmer, and user to create system documentation and user materials.
a.
desktop publisher
c.
technical writer
b.
computer operator
d.
graphic designer/illustrator
 

 5. 

A ____ installs, configures, and maintains LANs, WANs, intranets, and Internet systems.
a.
network administrator/wireless network administrator
c.
project manager
b.
software engineer
d.
data communications analyst/VoIP specialist
 

 6. 

Jobs in the ____ include designing and fabricating computer chips, testing internal components, assembling computers and devices, and packing computers and peripherals.
a.
computer equipment field
c.
computer service and repair field
b.
computer software field
d.
computer education and training field
 

 7. 

The largest software company, ____, has over 78,000 employees and annual revenues of more than $51 billion.
a.
Microsoft
c.
BMC Software
b.
Adobe Systems
d.
Intuit
 

 8. 

A primary way to keep up-do-date on industry trends and technologies and to develop new skills in the computer industry is through ____.
a.
professional organizations and certifications
b.
computer publications and Web sites
c.
continuing education activities
d.
all of the above
 

 9. 

One of the larger technology trade shows in the world is the ____, which brings together thousands of vendors and more than 140,000 attendees.
a.
CAT
c.
ACM
b.
CES
d.
ICCP
 

 10. 

Computing professionals typically obtain a certification by ____.
a.
passing an examination
c.
signing a form
b.
completing a project
d.
writing a paper
 

 11. 

When choosing a certification, computer users should do all of the following EXCEPT ____.
a.
consider their career path over the long term
b.
rely on the advice of people in unrelated fields
c.
assess their background and experience
d.
research certifications to find those that best match their needs
 

 12. 

Many ____ classes for certification are available on the Internet and by many companies that have set up intranets within their organizations.
a.
self-study
c.
instructor-led training
b.
online training
d.
Web resource
 

 13. 

____ is an operating systems certification sponsored by Microsoft that tests technical expertise in one of several areas including managing and troubleshooting Windows operating systems.
a.
MCSA
c.
RHCE
b.
MCPD
d.
CSDP
 

 14. 

____ is an operating systems certification that tests basic knowledge of setting up and managing a Linux operating system.
a.
Red Hat Certified Technician (RHCT)
b.
Microsoft Certified Professional (MCP)
c.
Macromedia Certified Professional
d.
IBM Certified Professional for Lotus Software
 

 15. 

People who may be interested in ____ include cable installation technicians, computer repair technicians, corporate trainers, help desk specialists, IT consultants, and system engineers and administrators.
a.
operating systems certification
c.
security certification
b.
hardware certification
d.
Internet certification
 

 16. 

____ is a certification that tests advanced knowledge of installing, configuring, and operating LANs and WANs.
a.
Certified Internet Webmaster (CIW)
b.
IBM eServer Certified Specialist
c.
Certified Web Professional (CWP)
d.
Cisco Certified Network Professional (CCNP)
 

 17. 

____ is a hardware certification sponsored by the Computing Technology Industry Association that tests entry-level knowledge of personal computer setup, configuration, maintenance, and troubleshooting; basic networking skills; and system software.
a.
A+
c.
NNT
b.
CAN
d.
MCPD
 

 18. 

____ is a security certification sponsored by The Security Certified Program that tests skills with firewalls and defending against network intrusions.
a.
CWP
c.
SCNA
b.
CCIE
d.
SCNP
 

True/False
Indicate whether the statement is true or false.
 

 19. 

One disadvantage of attending a trade school is time; it often takes longer to complete trade school programs than it does a college degree.
 

 20. 

To remain competitive, workers in computer-related fields must keep their skills current.
 

Completion
Complete each statement.
 

 21. 

Employees in a(n) ____________________ are responsible for keeping all the computer operations and networks in business and government running smoothly.
 

 

 22. 

____________________, which is a job title in the technical services area of an IT department, maintains an organization’s Web site and creates or helps users create Web pages.
 

 



 
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